General privacy and data protection policy Union Drvo
Union Drvo respects your privacy. Regardless of whether you are in contact with the Union Drvo company regarding products, services, as a customer or user. We guarantee the protection of personal data: name and surname, address, telephone number, e- mail address and other data such as IP address and the like.
In the document Union Drvo's General Privacy and Data Protection Policy, we explain the process of your personal data and the purpose for which it is collected, how your personal data is used, with whom your personal data is shared, how it is protected and what your options are in the scope of personal data protection .
This policy applies to the processing of your personal data within the various services, tools, applications, websites, portals, (internet) promotions, marketing actions, sponsored platforms on social networks, etc., which we manage.
This policy contains general rules and explanations. For certain services, tools, applications, websites, portals, (internet) promotions, marketing campaigns, sponsored social media platforms, etc., that we operate, this policy may be supplemented by separate, separate privacy notices. We will inform you about these special privacy notices in an appropriate way every time we collect your personal data in the above activities (for example on websites, portals, individual communication services, e-news, reminders, surveys, offers, events, etc. .).
This policy applies to all your personal data collected by Union Drvo D.O.O., Pančevački put 64, Belgrade.
Who is responsible for processing your personal data?
The company Union Drvo D.O.O., Belgrade, Pančevački put 64, is responsible for processing your personal data.
Who can you contact if you have a question or request regarding personal data?
We have appointed a person and designated a separate contact address for the protection of personal data to handle your questions or requests in relation to this policy or a separate privacy notice, about your personal data and its processing. For all questions, requests or complaints related to the application of this policy or to exercise your rights based on this policy, you can contact the contact person for the protection of personal data:
Union Drvo d.o.o., Pančevački put 64, 11210 Belgrade, with the note „Contact person for personal data protection.“.
We appreciate the trust you show us by entrusting us with your personal data and we oblige that we will always process them in a transparent and secure manner. The key principles that Union Drvo respects when processing personal data are the following:
Legality: We will collect personal data in a legal and transparent manner.
The smallest range of personal data (minimization): We will limit the collection of personal data to those that are appropriate and necessary for the purpose for which they were collected.
Purpose limitation: We will only collect personal data for specified, explicit and legitimate purposes and will not process them in a way that is inconsistent with that purpose.
Accuracy: We will ensure the accuracy and up-to-dateness of personal data.
Security and protection of personal data: We will implement technical and organizational measures to ensure appropriate levels of data protection, taking into account, among other things, the nature of your personal data to be protected. Those measures provide for the prevention of any type of unauthorized disclosure or access, accidental or intentional destruction or accidental loss or alteration and other unlawful forms of processing.
Access and corrections: We will process your personal data respecting your rights to request access, correction, or deletion of personal data from the controller, the right to limit processing, the right to object, as well as the right to data portability, all in accordance with the Law.
Storage limitation: Your personal data will be stored in accordance with the applicable legal regulations on the protection of personal data and only for as long as is necessary to achieve the purpose for which it was collected, unless you previously submit a request for deletion or revoke your consent to processing. Providing personal data in this case is not a legal or contractual obligation, nor is it a necessary condition for concluding a contract.
Protection during international transfers: We will ensure that your personal data, if transferred to countries outside the European Economic Area, will be transferred in accordance with legal regulations and will be adequately protected during transfer.
Protection of personal data when passing on to third parties: We will ensure the transfer of personal data to third parties and processing by third parties in accordance with applicable legislation and with appropriate contractual safeguards.
Legality of direct marketing and cookies: The sending of promotional materials and the placement of cookies will take place in accordance with the applicable legislation.
Processing of your personal data: what data do we collect and on what legal basis:
You will always be clearly informed about what personal data we collect. We will present that information to you with a separate privacy notice that will be included with certain services.
In accordance with the current regulations on the protection of personal data, we can process your personal data if: you have consented to certain processing purposes (as set out in the privacy notice relating to the processing). You have the right to withdraw your consent at any time without giving a reason; or is the processing of your personal data necessary to fulfil the terms of the contract to which you are a contracting party; or with such processing, we pursue legitimate interests, e.g., Union Drvo can process certain personal data for the purpose of preventing abuse, i.e., fraud, when determining rights based on the guarantee, in order to check your satisfaction with its products and services in certain cases. We will inform you about legitimate interests in the privacy notice associated with that processing; or is it necessary to fulfil our legal obligations, e.g., when purchasing, (payment, place, and date of collection, etc.), complaints, returning products purchased remotely, servicing, exercising other consumer rights based on non-conformity or warranty.
For what purposes we process your personal data and profile design
We process personal data only for specific, expressly confirmed and legitimate purposes and will not process them in a way that is inconsistent with those purposes.
Care about the accuracy and up-to-dateness of your personal data.
It is important to us that your data is always correct and up-to-date. Please inform us of any changes or errors in our records of your personal data by contacting us through the personal data protection contact. We will take reasonable steps to delete or correct any inaccurate or out-of- date personal data.
Access to your personal data
You have the right to access your personal data that we process and if your personal data is incorrect or incomplete you can request correction or deletion of your personal data.
How long we keep your personal data
We store your personal data in accordance with the current regulations on the protection of personal data.
We keep your personal data only for as long as necessary to achieve the purpose for which we process your personal data, for the period specified by law or for the period necessary to fulfill the terms of the contract, including warranty claims and possible claims.
We store personal data that we process based on your personal permission permanently, until your revocation, unless the purpose for which the personal data was collected has already been achieved.
Protection of your personal data
We implement technical and organizational security measures to protect your personal data from illegal or unauthorized access or use, as well as from accidental loss or destruction. The measures are implemented considering our IT infrastructure, the potential impact on your privacy and implementation costs and in accordance with current standards and practices in the field of data protection.
Obradu Vaših ličnih podataka poverićemo samo onim ovlašćenim osobama (trećoj strani) koje poštuju navedene tehničke i organizacione mere za zaštitu ličnih podataka.
Ensuring data protection means taking care of the confidentiality, integrity, and availability of your personal data.
(a) Confidentiality: We will protect your personal information from unauthorized disclosure to third parties.
(b) (b) Integrity: We will protect your personal information from changes by unauthorized third parties.
(c) Availability: We will ensure that your personal information can only be accessed by authorized persons when necessary.
Our security procedures include: access protection, backup systems, monitoring, audits and maintenance, security incident management and business continuity, etc.
Forwarding of personal data
Regarding the purpose of collecting your personal data, we may forward, disclose or provide access to the categories of users listed below, who process the data in accordance with the stated purpose. We require them to always comply with applicable legal regulations, personal data protection rules and to pay special attention to the confidentiality of your personal data.
Use of social media
Your options and rights
We want to be as transparent as possible, so we offer you the opportunity to choose how you want us to use your personal data.br /> Your options for choosing how to be contacted Various options are available to choose the way you want us to contact you, or through which channel (for example, e-mail, post, social networks, phone, ...). You will be able to choose this by leaving your contact information on the appropriate form, adjusting your privacy settings on the appropriate device, or updating your user profile or account by following the opt-out instructions provided in the notice. If you have left more contact information, without explicitly choosing a method or contact channels, you will receive our promotional and other communications in a manner that is customary in relation to the publication, all within the permissible legal framework.
Your personal information
You can always contact us via the contact person for the protection of personal data (see chapter 3 "Who can you contact if you have questions or requests?") if you want to know which of your personal data we process and the source of that data. Under certain conditions, you have the right to receive the personal data you have provided to us in the most used structured readable form, as well as the right to forward that personal data to any third party of your choice.
If you find an error in your personal data or if it seems to you that the data is not complete or correct, you can request correction or addition.
Restriction of processing
You have the right to request the restriction of the processing of your personal data.
You can object to the processing of your personal data for the purpose of direct marketing (if you wish, you can inform us through which channel and how often you want us to contact you) or to your personal data being forwarded to third parties for this purpose. You can withdraw your consent with a written statement, that is, with a notice that you send to us by e-mail to the contact person for the protection of personal data or in another way published on www.uniondrvo.com. Refusal of consent to the processing of personal data does not carry negative consequences or sanctions and is completely voluntary. However, there is a possibility that after cancelling consent to the processing of personal data, Union Drvo will not be able to provide the user with one or more of its services that cannot be provided without the use of personal data.
In addition, you can ask us to delete all of your personal data (except in certain cases, eg for the purposes of proving a transaction or if it is necessary to comply with legal regulations).
The provisions of these rules supplement and do not cancel the legislative provisions in the area of personal data protection. In case of inconsistency between the provisions of these rules and legislative provisions in the area of personal data protection, the legislative provisions shall prevail.
Union Drvo may change these rules at any time. You can check these rules on our website and thus learn more about the changes.
Pančevački put 64,
+381 11 27 111 28